Pet Friendly Lodging

At Wintergreen Resort we know that dogs are an important part in many of our lives, and we are happy to welcome furry family members in specific lodging units that are designated Dog Friendly. Since you are visiting with a dog(s) on your Wintergreen Resort vacation, please review and follow our Pet Guest Policy so that we may provide the best experience for all involved.


Pet Policy

Because all our accommodations are privately owned, for various reasons, not all owners are comfortable permitting dogs in their vacation homes. To make a reservation that will include your dog, please call our reservations agents at 855-699-1858, so they can assist with finding the perfect accommodations for the entire family!

• Dogs are not permitted to run loose at Wintergreen Resort and must be secured by leash or lead, or under the control of a responsible person at all times. Dogs must be on leash in public areas and on hiking trails.

• All dogs must be registered during check in at the Mountain Inn front desk.

• There is an additional non-refundable Pet Guest Fee of $50 per night, for any reservation that that includes a pet guest. This charge will be added to your guest folio.

• Each reservation is permitted a 2 dog maximum / up to 70lbs each, and may only be in a designated Dog Friendly unit.

• We highly suggest that all dogs have ID tags with up to date owner contact information.

• All dogs must be fully vaccinated, and proof of vaccinations may be required upon request.

• Well behaved dogs are welcome in the lobby of the Mountain Inn, Restaurant Exterior Patios, and Ski Slopes in the spring, summer, and fall. Dogs are not permitted in any Indoor Restaurant facility, Meeting Rooms, Spa, Aquatics and Fitness Center, Pools, Golf shops, Racquet Sports Center, on Chairlifts or on the Ski Slopes when snow is being made, or when open for ski season.

a. Well behaved is defined as house trained, follows commands, leashed, does not exhibit excessive barking or aggression, etc.
b. Resort staff shall have the sole discretion to determine if the Pet Guest Policy is being violated or if a dog is infringing on the enjoyment of other guests.
c. Service dogs* as described by ADA, are exempt from this Policy and are welcome in all public areas around the resort.

• Please do not leave dogs unattended in your rental unit, nor are they permitted in non-pet friendly designated units. Should any guest have a dog in a non-pet friendly designated unit, there will be a minimum of $500 charge placed on the guest folio.

• Pet waste must be picked up immediately and disposed of properly, even on hiking trails. Cleaning up after your dog(s) is your responsibility.

• You will be held responsible for any disturbances, property damage or personal injury caused by your dog(s). In the event your dog(s) are the cause of an injury or excessive noise complaint to other guests, you will be asked to remove the pet and may be liable for financial compensation to those disturbed.

• Any damages incurred in the rental unit or public areas around the Resort from any pet guest, are the financial responsibility of the guest registered in the unit, and charges for repair or replacement will be applied to the credit card provided on the reservation.

Service Animals

Pet Guest Fees do not apply to service dogs as identified by ADA.
Service animals are defined under the ADA, as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person’s disability. In situations where it is not obvious that the dog is a service animal, staff may ask only two specific questions: (1) is the dog a service animal required because of a disability? and (2) what work or task has the dog been trained to perform? Service dogs are required to be with their handler AT ALL TIMES and may never be left alone in any accommodations. If a guest’s service animal causes damages to a guest room, a hotel is permitted to charge the same fee for damages as would be charged to other guests.

Emotional support, therapy, comfort, or companion animals are not considered service animals under the ADA. These terms are used to describe animals that provide comfort just by being with a person. Because they have not been trained to perform a specific job or task, they do not qualify as service animals under the ADA. These animals will be considered Pet Guests under the Pet Guest Policy, and required to be in designated units and charged designated pet fees.