Reservation and Rental Policies

All lodging rates include:

• are subject to a 10% resort fees which provides:
  • Complimentary access to Aquatics & Fitness Center
  • Complimentary access to Lake Monocan including exclusive Saturday access
  • Complimentary use of on-mountain shuttle service
  • Access to Devils Knob Golf (fees apply)
  • Access to Devils Knob Racquet Sports for Tennis and Pickleball, indoor and outdoor courts (fees apply)
  • Access to Devils Grill Restaurant
  • 8 a.m. slope access on holidays and weekends in January and February
  • Free or discounted summer activities
  • 24-hour front desk and switchboard services including activity and emergency notification
  • Room charging privileges
  • On-site housekeeping and maintenance services
• State and local taxes, currently 12.3%
• $1 per night donation to The Nature Foundation at Wintergreen is added to each reservation
  • At check-in you may choose not to participate
  • As part of our dedication to the preservation of the natural wildlife and landscape, a donation of $1 per night has been added to your bill in support of The Nature Foundation at Wintergreen (TNFW). TNFW is a non-profit partner that exists to encourage the understanding, appreciation and conservation of the natural resources of the Blue Ridge Mountains. In supporting this organization you will help protect the beauty and environment of Wintergreen Resort. We hope that during your stay you will take to opportunity to visit the Nature Center and learn about the wonders of the world where we live. For more information on our environmental efforts visit our website The Nature Foundation at Wintergreen. We look forward to serving your needs and with your support, the natural beauty found at Wintergreen will be here for generations to come.
    • Protecting you, the guest, from financial loss during your stay
      $4.95 per night InsuraGuest protection policy is added to each accommodation
    • In-room guest accidents, room damage, and theft of guest property can happen at any hotel. These risks could be excluded from commercial hotel insurance policies and are potentially the responsibility of each guest. InsuraGuest alleviates the guest’s burden through a direct-to-consumer policy that protects the hotel’s guest(s) while in their hotel room.
  •  Reservation restrictions may apply including minimum stay requirements. Example (but not limited to) all homes require a two night stay or more.
  • Packages and promotions may not be valid for all unit types or for all dates.
  • Additional charges may apply seasonally for view and/or location.
  • Every effort is made to honor requests, however, we cannot guarantee specific location, view, bed configuration or in-room amenities.
  • Packages and promotions presented on this resort website and booking site are valid for individual resort guest reservations and may not be valid for group bookings.
  • All rates are subject to change without notice.